Welcome to CareConnect.Living, owned and operated by Care Connect Ltd. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing or using our website.
1. General Overview
By accessing or using the CareConnect.Living website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services or website.
Care Connect Ltd reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting on this page. It is your responsibility to review these terms periodically.
2. Eligibility
To use our website, you must be at least 18 years old or the legal age of majority in your country of residence. By using this website, you represent and warrant that you meet these eligibility requirements.
3. Products and Services
All products and services available on CareConnect.Living are subject to availability. We reserve the right to modify, discontinue, or change any products or services at any time without notice.
We make every effort to display product images, descriptions, and prices accurately. However, we do not warrant that product descriptions, pricing, or other content is error-free. If a product is listed incorrectly, we reserve the right to refuse or cancel orders placed for such products.
4. Pricing and Payment
All prices on CareConnect.Living are displayed in Mauritian Rupees (MUR) and include applicable taxes unless otherwise stated.
We accept the following forms of payment:
Credit/Debit Cards (via our secure payment processor)
You agree to provide accurate and up-to-date payment information. Care Connect Ltd reserves the right to refuse any transaction or purchase where fraud is suspected or an unauthorized payment method is used.
5. Order Process
After placing an order, you will receive an order confirmation email from us. This email does not constitute acceptance of your order but is an acknowledgment of your request. Care Connect Ltd reserves the right to refuse or cancel any order for reasons such as product unavailability, errors in product pricing, or any issue with your payment.
If your order is canceled after payment has been processed, we will refund the full amount.
6. Shipping and Delivery
We offer delivery within Mauritius. Shipping times and fees will vary depending on your location and the delivery method selected. Delivery times provided are estimates and are not guaranteed.
We are not responsible for delays caused by external factors such as customs clearance, transportation strikes, or other unforeseen circumstances. If an item is lost or damaged during shipping, please contact us, and we will assist you in resolving the issue.
7. Returns, Refunds, and Exchanges
For information on returns, refunds, and exchanges, please review our Refund Policy. The policy is designed to ensure customer satisfaction while adhering to our business practices.
8. Intellectual Property
All content on CareConnect.Living, including text, images, graphics, logos, and software, is the intellectual property of Care Connect Ltd or its licensors. You may not use, reproduce, distribute, or modify any content without our prior written consent.
Unauthorized use of the content may violate copyright, trademark, and other laws. All rights are reserved.
9. User Accounts
If you create an account on CareConnect.Living, you are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to accept responsibility for all activities that occur under your account.
Care Connect Ltd reserves the right to terminate or suspend accounts if fraudulent, abusive, or unlawful activity is suspected or if the terms of this agreement are violated.
10. Limitation of Liability
To the fullest extent permitted by law, Care Connect Ltd will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website or inability to use the services provided, including but not limited to lost profits, data loss, or damages from the purchase or use of products.
We make no warranty that our website will be error-free, uninterrupted, or that any defects will be corrected. You assume full responsibility for your use of the website and its content.
11. Indemnification
You agree to indemnify and hold harmless Care Connect Ltd, its directors, employees, and affiliates, from and against any claims, damages, losses, liabilities, and expenses arising out of your use of the website, breach of these terms, or violation of any law or rights of a third party.
12. Third-Party Links
Our website may contain links to third-party websites that are not controlled or operated by Care Connect Ltd. We are not responsible for the content, privacy policies, or practices of third-party sites. These links are provided for convenience, and you access them at your own risk.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Mauritius. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of Mauritius.
14. Termination
We reserve the right to terminate or suspend your access to CareConnect.Living at any time, without prior notice, for any violation of these Terms and Conditions or for any reason we deem appropriate.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Care Connect Ltd
Address: Floréal Business Park, Floréal
Email: [email protected]